Please read this article to know how we work

1. How to order flowers with delivery

- Select delivery city in top menu (we deliver flowers all over the Ukraine)
- To shop flowers online press "order now'' and place an order. Then fill in required order information. It is easy and quick.
- Please contact our online support to get asssistance with your order.

2. How can I pay my order
- Visa/ MasterCard online, SWIFT or WesternUnion/ MoneyGram.

3. What is order status
- There are several order status (Recieved, Paid, Confirmed and Delivered). Please check order status in your email box.

4. How did i know when my order delivered
- We send you delivery confirmation. You can also check your order status with online support.

5. I want a delivery photo
- Please choose "delivery photo" when ordering.

6. Why do you need recipient's phone number
- Sometimes it is quite difficult to find a person without a contact phone number.

7. Do you have any presents..
- We have a vatiety of balloons, sweets and presents

8. How quick is your delivery
- Delivery time depends on many factors: delivery address, flowers you choose and many others. Approximate delivery time is 2-4 hours for large Ukrainian cities, up to 6 hours for smaller cities and  next day delivery for the smallest  towns and villages across Ukraine.

9. How fresh is your flowers
- Only fresh cut flowers delivery guaranteed

10. Prices
- Prices and delivery fees can be different in regions. To check please select destination in "select city" on the top of mainpage.

11. Greeting card
- Free greeting card included to all bouquets.

12. Is it possible to organize dlivery for a specific time
- Please choose this option when ordering